3-6 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Feb 23, 2024
I changed my mind after ordering and switched to a similar product and she was so accommodating and nice about the whole transaction! The quality of the strap is excellent and my daughter's bass looks even better now!
Feb 5, 2024
I just purchased a new guitar and wanted a unique strap that complemented the abalone inlay. This looked perfect so I took a chance and I am glad I did. It is exactly what I was hoping for. It is well made and the pictures really do not capture how beautiful the colors are. Thank you!
Jul 29, 2023
Stunning in person!! This will be a beautiful gift for a friend, and I would 100% buy from this vendor again. ⭐⭐⭐⭐⭐
May 14, 2023
The guitar strap looks amazing!!! Also correspondence with the trader is faultless. Excellent product and perfect organisation to deal with. Could not recommend highly enough.
Feb 24, 2023