5-8 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Oct 14, 2022
This item absolutely exceeded my expectations, and just means the world to me. I'm an Old West reenactor and trick shooter, so the stitching on it matching Steve McQueen's gunbelt just makes me about the happiest I've ever been. It's so very sturdy, and has held up great for the travelling I've done with it so far, with lots more to come. It's very adjustable, and feels comfortable to wear even with a disability; my arm having needed to be put back to where it was meant to be in two years ago. I've been obliged to relearn how to play guitar from the ground up, and this strap and the maker's immensely kind message when I told them how much this strap means to me have just brightened my life and helped give me the spoons to keep practicing and relearning. Such a work of art! Thank you so much!!!!