3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Nov 12, 2022
What a fun sized catnip toy with the guitar shape. You can definitely smell the catnip. Would definitely order from this vendor gain.
Oct 23, 2022
Love it, better than expected.
Feb 18, 2022
Jan 4, 2022
The guitar toy was an absolutely perfect gift for my cats. Shipped and arrived quickly, the quality of the materials and construction is excellent, and the design is super cute. The included catnip was quite the big hit on Christmas morning, and from their responses it's obviously something special compared to what's in their usual toys. There was even an extra pouch of it! Couldn't be happier!