7-10 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Jun 23, 2022
Dec 29, 2020
incredible quality! v clean and stylish looking - my boyfriend loved the gift
Oct 5, 2020
Absolutely beautiful item! Exactly what I wanted. Going to customize this for a gift by painting it with leather paints. Hopefully it’ll be something the recipient will cherish for a long time. Thank you for creating such a beautiful piece!
Dec 28, 2019
I actually purchased one for myself and liked it so much that I bought one for a friend. She does an amazing job. The strap looks fantastic and the etching looked amazing. I will continue to recommend her to friends. She was excellent to communicate with me and made sure I saw the etching on a piece of leather before she made the final product. I highly recommend!