5-8 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Mar 25, 2019
Susan at Bansai8Creations is a pleasure to do business with and her communication is excellent. The strap was exactly as described/depicted on her page. What led me to buy from B8C's was the fact most, if not all of her straps come with a standard MAX length of around 58". If you're a bigger person you'll know that is something you will NOT find in any music store unless you special order an XL strap, at which point you'll get to choose between a nice generic brown or black, dime-a-dozen looking strap. B8C has lots of very unique choices and her workmanship is excellent. She'll also make custom sizes. I tried my best to capture the khaki color in my pic, but Susan's pic is spot on.