4-8 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Dec 14, 2021
I just love this gorgeous guitar strap. It'd very soft and flexible. The leather is very nice and the engraving Susan did on it is just perfect!
Dec 19, 2020
The strap arrived by usps! it’s 2 day priority mail took 10 days. no fault to Susan.. the strap looks beautifully made.. I hope my son likes it! ....... I want to add my son loves the new strap.. likes that it has no buckles to scratch his guitar! Thanks Susan!
Dec 28, 2018
This seller was wonderful to work with. I wasn't quite sure how I wanted my inscription on my husband's leather guitar strap to look and she patiently showed me samples until we got the look I wanted. She very promptly responded despite having a show and holiday orders to process. My husband was very delighted with the gift and thought the way we chose to do the inscription was just right. He loved it! Thank you so much Bansai8 for helping me give such a meaningful gift! Oh and once my mom saw it she was wondering if you can do belts! :)
Feb 24, 2018
Feb 19, 2018