3-6 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I only use your address for shipping, and only contact you regarding your order (usually per Etsy convo), or from conversations that you have initiated.
I respect your information, and do not share it with anyone, outside of what is necessary to create your order's shipping label--and nearly all are via Etsy labels, so it's information you have already placed in the Etsy system.
I do retain hard copies of order and label receipts for a time necessary for my tax processing, but I then do shred these hard copies.
Yes, most items can be made in a custom version per your color/size preference.
Most guitar straps & even other items can have a name, image or some small message added to them via silk screen, laser etching. I have created a listing "custom artwork on plain leather strap" for this on guitar straps, but please convo me if you're interested in this option on other items, or have other questions.
Oct 25, 2021
Nov 4, 2020
Jan 17, 2019
The strap is beautiful and well-crafted, the embossing is accurate, and the strap fits well and is comfortable to use. Bansai8Creations made a wonderful tribute to one of my favorite shows, and shipped it quickly and securely. Thanks very much, Bansai8! I will definitely be buying again when next I need some leatherwork.
May 30, 2017
Everything A-ok. Seller had great communication and even offered specialized tailoring.